The Mercedes-Benz Roadside Assistance Program takes pride in looking out for our customers. We’ll help you fix a flat, jump-start the battery, or fuel up – whatever it takes to get you back on the road. Dial 1-800-367-6372, press the button in your vehicle, or use the Mercedes me app to contact us.
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Do you get breakdown cover with a new Mercedes?
Extended Cover – To maintain your Roadside Assistance cover once the 3 years is up, simply service your car at one of our Inchcape Mercedes-Benz centres, and it will be extended for another 12 months on completion of a full Mercedes-Benz Recommended Service.
Complimentary Roadside Assistance is available for 3 years with any new Mercedes‐Benz or 1 year with all Approved Used vehicles. Your roadside assistance cover is then renewed annually, free of charge, following completion of a full service at a Mercedes‐Benz Retailer. **Cars registered between 24/10/98 – 31/03/08 are covered for technical breakdown only.
: Mercedes Roadside Assistance | 3 Years Breakdown Cover
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What is Mercedes call assist?
Quickly dial and benefit from support by our agents: call 0800 1 777 7777 and speak to our skilled contacts 24/7.
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What is Mercedes Connect service?
Pair your vehicle and activate services right from the app. – The Mercedes me connect app lets you pair your vehicle and activate services like Remote Engine Start, Remote Door Lock & Unlock, Locate Vehicle and more, all on-the-go. Simply scan the QR code in the vehicle’s multimedia system, or enter your Vehicle Identification Number in the app to pair your vehicle.
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Why does Mercedes tell you to take a break when driving?
ATTENTION ASSIST® uses sensors to learn about your driving habits and can detect if driver fatigue is causing you to make small errors behind the wheel. If the system detects these common driver-fatigue-related errors, it will encourage you to take a break from your journey.
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What does my breakdown cover include?
Breakdown cover is insurance that means you can get help if your vehicle breaks down. For example, if you get a flat tyre or your engine conks out, you can call for roadside assistance. When your mechanic arrives, they’ll try to fix your vehicle there and then.
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In the event of an accident the Mercedes-Benz emergency call system can help to significantly speed up the arrival of the rescue services at the accident scene. The data is relayed via the Communication Module (LTE) for Digital Services in the vehicle.
- The emergency call can be triggered automatically by the crash sensors or manually by the driver using the SOS button in the overhead control panel.
- It will then be sent to the Mercedes-Benz emergency call number or to a local emergency call centre.
- The system establishes a voice connection to the Mercedes-Benz emergency call centre or to the local emergency call centre and transmits the precise position as well as further information necessary for effective rescue and recovery.
At the same time, the fleet manager is notified and kept up-to-date on the individual measures. The Mercedes-Benz emergency call system is activated from the moment the vehicle is handed over. There are no separate terms and conditions of use to accept.
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What does the coffee cup in Mercedes mean?
Identifies and alerts tired drivers. – Driving at night or travelling long distances can be exhausting. ATTENTION ASSIST, which is standard on Vito, has been designed to identify signs of fatigue or inaccurate driving behaviour. If ATTENTION ASSIST detects low attention, a coffee cup symbol appears on the dashboard and an audio signal sounds to suggest a break.
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Is there a fee for Mercedes me?
– No. Mercedes me is free for everyone, regardless of your vehicle or mbrace® account status. However, customers with mbrace® Connect or mbrace® Concierge will have access to additional features within Mercedes me,
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Is Mercedes live traffic free?
Dear NH, – Not if you’re to stick with the standard Mercedes “ecosystem”, as the tech types like to call it – in other words, the set of apps and interfaces that Mercedes builds into its cars. Unfortunately, what you’re seeing here is the start of a disconcerting trend that’s going to become a large part of car buyers’ lives in the future.
- Pretty soon, many (if not most) manufacturers will offer some or all of their optional extras as subscriptions.
- The idea is that they build the car with all the hardware in place, but it only gets activated if you sign up in an online shop and agree to pay a fee each month for the use of specific options in the car you’ve bought.
This has its advantages for used-car buyers – namely, that you can turn on options that the person who specified it originally may not have wanted. But to my mind this advantage is outweighed by the manifold downsides for consumers, whether we’re talking about the extra weight, wastage and CO2 emissions that come from fitting new cars with a bunch of hardware that may never get used, or the fact that you end up having to pay many times over for something you’d originally have had for a set fee.
- Or, indeed, the fact that there’s nothing to stop a manufacturer arbitrarily putting up the price or bundling in several other options you didn’t really want further down the line, as has happened here.
- I’m sorry to say you’re getting an early preview of the future of new car ownership and, in this regard at least, it’s a bit grim, in my view.
What can you do to get around it? In this instance, there are a few options. You could simply buy an aftermarket satnav with live traffic updates. There are a few around, but the Garmin DriveSmart 65 is reckoned by Auto Express to be the best and it’s easy to operate thanks to a large screen.
Alternatively, your E-Class is fitted with Apple CarPlay and Android Auto. That means if you’re a smartphone user with a phone tariff that allows for the use of data, you can plug in your phone and use many of its functions via your car’s touchscreen. In this manner you can use a mapping or satnav app, such as Google Maps or Waze, to replace your car’s native satellite navigation while still using its central screen.
These apps use live traffic information to route you around blockages in real-time and, for now at least, they’re both free to download and use. If you’re not that tech-savvy, your Mercedes dealer should be able to show you how to get the system working.
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What is the difference between Mercedes me and Mbrace?
Mercedes me is the ultimate ownership experience from Mercedes-Benz. Powered by mbrace®, Mercedes me connect allows our drivers to utilize many of their free mbrace® Connect features, including Remote Start, Lock/Unlock, Send2Benz, and Vehicle Monitoring – all from the Mercedes me app.
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How much does Mercedes-Benz connect cost?
Mbrace® Secure, $199/Year : Includes Automatic Collision Notification, Stolen Vehicle Location Assistance, SOS/Emergency Call, Agent-Assisted Door Lock/Unlock, Automatic Alarm Notification, Crisis Assist, Dealer Connect, Safe Ride, and Vehicle Information.
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Can I start my Mercedes with my phone?
Designed for 2019 and newer models, Mercedes me connect lets you enjoy connected vehicle services like Remote Start, Lock/Unlock, Locate Vehicle and more. Plus, you can view real-time vehicle data like fuel level and tire pressure, so you’re always in the know.
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What cars have Mercedes me connect?
44) Remote Vehicle Finder Term extension via Mercedes me connect Store Available on 2019 and newer A-Class, 2020 CLA, GLE, GLB, GLS and 2021 CLA, CLS, E-Class, GLA, GLB, GLC, GLE, GLS, GT 4-Door, S-Class.
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Why does my car tell me to take a coffee break?
WHAT YOU NEED TO DO – Watch, listen and feel for cues from your drowsiness alert system that you may have become drowsy behind-the-wheel.
Drowsiness alert systems display a coffee cup and message on your dashboard to take a driving break if it suspects that you’re drowsy. Some systems with audio alerts may verbally tell you that you may be drowsy and should take a break as soon as it’s safe to do so. Your seat may vibrate in some cars with drowsiness alerts.
