Mercedes me connect Setup Guide –
- When you purchase a new Mercedes-Benz, a team member at Mercedes-Benz of Houston North will assist you with setting up your Mercedes me connect account and app.
- An email will be sent to you to complete Mercedes me connect registration. Click the link to the Mercedes me connect portal.
- Setup your password, confirm you account information, accept terms of use, and select preferred communication method.
- Confirm Mercedes-Benz of Houston North as your preferred service dealership and toggle on all services.
- Download the Mercedes me connect app for you mobile device and log in with your password.
- Finally, start your vehicle and ensure you are in an area with strong reception so your Mercedes me connect services can fully activate.
*Features are subject to vehicle hardware and network coverage. Select model year 2018 GLE and C-Class vehicles are equipped with Mercedes me connect services. Check with your Mercedes-Benz of Houston North for details.
View full answer
Contents
Is Mercedes me app free to use?
How Luxury Comes to Life – Mercedes-Benz mbrace® is a collection of services and features – available in four distinct packages – for 2016-2018 models. Similar services are also offered via mbrace® for 2010-2015 models. mbrace® Connect provides connected car services via the Mercedes me app and is free for five years, starting on the original date of purchase.
View full answer
Does it cost to use Mercedes me?
Selected Mercedes me connect services are available free of charge for a period of three (3) years and can be extended by purchasing an additional subscription. Mercedes me connects your Mercedes with your smartphone and practical digital functions and services that make your everyday life easier.
View full answer
What is the difference between Mercedes me and Mercedes me connect?
Mercedes me assist: Gives you easy access to essential information about your vehicle, such as tutorial videos and your owner’s manual. Mercedes me connect: Allows you remote access to your vehicle via your smartphone or another smart device. It also includes vehicle location tracking.
View full answer
Can I start my car with Mercedes me?
Mbrace® lets you do the following through your Mercedes me app: Remotely start your car from anywhere. Remotely lock and unlock your car doors.
View full answer
How do I activate Mercedes me services?
Pair your vehicle and activate services right from the app. – The Mercedes me connect app lets you pair your vehicle and activate services like Remote Engine Start, Remote Door Lock & Unlock, Locate Vehicle and more, all on-the-go. Simply scan the QR code in the vehicle’s multimedia system, or enter your Vehicle Identification Number in the app to pair your vehicle.
View full answer
Why won’t my Mercedes me app start my car?
Mercedes me App Remote Start Not Working Start the car manually, stop it, then exit the car. Try again to start your car remotely. If the car does not start, go into the settings on the infotainment monitor and make sure your settings have not been erased. Re-enter your phone information into the settings.
View full answer
How far does the Mercedes me app work?
For the cars sold in 2007 and after, customers can purchase an OBD based adapter to plug in their cars in order to use the Mercedes Me app at Rs 5,000 from authorised Mercedes-Benz dealerships. – Mercedes-Benz rolled out a number of initiatives in the digital space for a more efficient car buying and ownership experience for its customers in India today. These include digitisation of its dealerships and a new smartphone app for connected services on the go.
- The Mercedes Me smartphone app will be compatible with Mercedes cars sold in November 2019 and after.
- For those sold in 2007 and after, customers can purchase an OBD based adapter to plug in their cars in order to use the app at Rs 5,000 from authorised Mercedes-Benz dealerships.
- Mercedes say that the Mercedes Me app will offer over 30 features including 24/7 emergency services along with providing remote access to its cars.
We explain the features below: Mercedes Me app can be downloaded via the Apple App Store and Google Play Store. The app offers Accident Recovery, which relays the car’s data and location to Mercedes customer assistance center on request after which a voice connection is established for further assistance. Customers will remote access to their cars through Mercedes me app and will be able to lock/unlock doors using their smartphones from any distance. A user can search their destination on their phone and relay the information to their car before entering it.
Besides these, there is also remote retrieval of vehicle status, Valet Protect, Speed Alert, Tele-diagnostics among others. Mercedes-Benz India will be offering connected features to Mercedes-Benz customers in three phases: Phase 1 – Mercedes Me Adapter will be launched on 15th November 2019. Phase 1 consists of the OBD based ‘Mercedes me Adapter’ at an introductory price of Rs.5,000.
All Mercedes-Benz cars in India from 2007 onwards can be connected with the ‘Mercedes me Adapter’ app. All customers who have bought or will buy a Mercedes-Benz in 2019, will get the Mercedes Me Adapter free of cost. Phase 2: ‘Mercedes me connect’ (to be launched for select models) Phase 2 will see the roll-out of ‘Mercedes me connect’ services via the ‘Mercedes me’ app which is an ex-factory e-sim based cloud connectivity solution available across select models. The service will be coming soon with new Mercedes-Benz vehicles. Overall the Mercedes me app will offer over 25+ features. Some key features are Remote lock-unlock, Parked Vehicle Locator, Send destination 2 car, Remote retrieval of vehicle status, Valet Protect, Speed Alert, Tele-diagnostics, etc.
View full answer
Can I track my car with Mercedes me app?
What to do if your Mercedes-Benz gets stolen Did your Mercedes-Benz get stolen? Though a Mercedes-Benz has a lot of technology to help it avoid getting stolen, it can still happen if a thief is determined enough, but you are not out of luck. If you have linked your Mercedes me app, you can locate your stolen vehicle.
View full answer
Does Mercedes me connect expire?
What is Mercedes me connect? – The future of the Mercedes-Benz ownership experience is here with Mercedes me connect. What is Mercedes me connect? A collection of in-car and app technologies that help you stay in sync with your new Mercedes-Benz vehicle.
- You can check Live Traffic Information, plan future routes and so much more by activating Mercedes me connect services in your Mercedes-Benz.
- To become a Mercedes me connect user, you must own a model year 2019 or newer Mercedes-Benz model.
- These remote access features are complimentary for three years.
Learn more about Mercedes me connect below, then visit our Mercedes-Benz dealership in Somerville, MA, to see it in action.
View full answer
Do you have to pay for Mercedes Wi-Fi?
Which Mercedes-Benz vehicles have Wi-Fi capabilities? – Mercedes-Benz does have an available package that includes Wi-Fi capabilities. This optional package is called mbrace® Entertain. The mbrace® Entertain package makes driving a Mercedes-Benz even more enjoyable.
- This package includes an in-vehicle Wi-Fi hotspot, TuneIn Radio and iHeart Radio.
- This means you will get to choose from millions of stations, playlists and podcasts from around the world.
- The Mercedes-Benz mbrace® Entertain package is available on the C-Sedan, S-Class, S-Coupe and S-Sedan.
- Select models even come with a 3-month trial so you can discover if this is a feature you always want to have.
Many drivers choose to have Wi-Fi in their vehicle so that they can stay connected without worrying about going over the data on their phone. Select Mercedes-Benz vehicles can become a 3G Wi-Fi hotspot allowing you to connect up to four devices to the Internet.
View full answer
How do I know if my Mercedes has remote start?
2. Check your vehicle’s key fob – The key fob for your car will have a special button if your vehicle has a remote starter. The symbol for the remote start is usually an arrow making a partial circle, as seen above. However, take note that some vehicle brands might use a different symbol for remote start. Quick Tips for Finding a Remote Start Installer >
View full answer
What year can you use Mercedes me?
Mercedes me Adapter. – The Mercedes me adapter allows any Mercedes-Benz model aged seven years or more to enjoy the extensive range of helpful, digital services available through Mercedes me.
View full answer
Can you turn the heating on with Mercedes me?
Mercedes Me, you can control different vehicle systems no matter where you are, starting up the engine, turning on the heater/air conditioning, switching on the lights and more. The Mercedes Me web portal also allows you to quickly and easily schedule maintenance and service visits.
View full answer
Does Mercedes me use a SIM card?
Mercedes-Benz will introduce a new package of services in Europe under the name “Mercedes connect me” with the new C-Class Estate. Under the umbrella brand “Mercedes me” the Stuttgart-based premium automobile manufacturer bundles all existing and future service offers – easily accessible and available at all times on a digital internet platform.
- The line-up can be accessed via a personalised Mercedes ID on the website.
- Mercedes me” also includes the new “Mercedes connect me” services.
- The “Mercedes connect me” services can be used via a KOM module with its own SIM card integrated into the vehicle.
- The available services include accident, maintenance and breakdown management, among others.
Likewise, customers can connect to their vehicle from anywhere and at any time via “Mercedes connect me” and, among other things, retrieve the fill level of the tank or start, stop or programme the auxiliary heating system. Mercedes-Benz emergency call system In an accident this service automatically connects the occupants with the Mercedes-Benz Emergency Call Centre and sends the position and the condition of the vehicle to the rescue operations centre.
Accident management – after the Mercedes-Benz emergency call it connects to the Customer Assistance Center to make it possible to request additional optional aid in dealing with the accident, e.g. a tow truck. Breakdown management – it provides technical assistance in the event of a breakdown. To this end it transmits the vehicle position and the condition of the vehicle to the Customer Assistance Center, which informs the Mercedes-Benz Service 24h. This allows the Mercedes‑Benz Service 24h to provide fast and optimal help. Maintenance management – the vehicle detects and reports pending maintenance need and sends the necessary data to the service outlet as the basis for preparing a service quote. Telediagnosis – the vehicle detects the necessary replacement of diagnostics-capable wear parts and reports it to the dealer. The dealer contacts the customers to schedule a repair shop appointment. The previously transmitted data enables the repair shop to provide optimal assistance.
The “Live Traffic Information” service comprises:
Real-time traffic data from TomTom in conjunction with COMAND Online – three-year term, can be extended after the end of the term for a fee.
The optional Remote Online services (can also be used with a smartphone via www.connect.mercedes.me) comprise:
Vehicle position – allows determining the vehicle position, for example, if the vehicle was parked in an unfamiliar city. This makes it possible to conveniently find the vehicle with the help of a smartphone within a range of 1.5 kilometres. Vehicle position finding – enables pinpointing the current position of a moving vehicle via GPS. The driver has a display in the vehicle and can deactivate the service at any time with a toll-free call to the Customer Assistance Center. Geographic vehicle monitoring – displays where the vehicle is in an area previously defined on the map and informs the customer if the car leaves or enters this area. Just as in the case of vehicle position finding, the driver can deactivate the service at any time. (Expected availability from late 2014.) Remote door locking and unlocking – allows locking or closing the vehicle doors remotely, for example, if the driver forgot to lock the vehicle. (Expected availability from late 2014.) Remote access of vehicle status – vehicle data such as fuel gauge, state of charge, range and more can be accessed from home or while on the road. Programming of the auxiliary heater – if the vehicle is equipped with auxiliary heating, all functions such as starting, switching off or programming of the timer can be controlled online via a smartphone. For vehicles with electric drive the Remote Online services are part of the standard specification and offer the additional functions “Programming of Charge Settings”, “Pre-Entry Climate Control” and “Route Planning”.
Can I make my Mercedes Keyless start?
KEYLESS START ® is standard across the Mercedes-Benz lineup. Meanwhile, KEYLESS GO ® is more of a commodity, and can be found in models like the S-Class Coupe as standard equipment. You can, however, purchase it as an optional add-on for just about any new Mercedes-Benz.
View full answer
Can I open and start my car with my phone?
You can lock, unlock, and start your car from your Android phone with digital car key. Important: Digital car key is only available for select vehicles in select markets and works with Pixel 6+, Samsung Galaxy S21+ and select Android devices that run Android 12+. To set up digital car key, you must be connected to the internet.
View full answer
Is my car app free?
Description. Find My Car is a handy and free app that helps you locate your car in a parking lot.
View full answer
How do I know if my car has Mercedes me?
How do I know if my car is me connect capable? Please contact your local Retailer and provide them with your registration number. If your car was built in 2018 onwards, then it will be Mercedes me connect capable.
View full answer
